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London Gatwick Airport Faces Major Water Supply Failure, SES Water Cites Power Issues

London Gatwick Airport experienced significant operational disruption on July 26, 2026, due to a widespread water supply failure. Both North and South terminals were affected, leading to closed facilities and passenger inconvenience, according to Paddle Your Own Kanoo.

By Daniel Cheong28 July 2026Singapore2 min read
London Gatwick Airport Faces Major Water Supply Failure, SES Water Cites Power Issues
Photo: Tristan Wong / Pexels

Gatwick Operations Disrupted by Water Outage

London Gatwick Airport (LGW) encountered substantial operational challenges on Sunday, July 26, 2026, as its water supply ceased. This incident, occurring during the busy summer travel period, impacted both the North and South terminals. Passengers found toilets non-functional and handwashing impossible. Numerous food and beverage outlets across the airport were compelled to close their doors. Airport personnel distributed bottled water to travellers amidst warm conditions in South East England. The disruption created considerable inconvenience for those flying from one of London’s primary air hubs, as reported by Paddle Your Own Kanoo.

Power Outage Traced to Local Water Treatment Works

The root cause of Gatwick’s water supply issue was a broader problem affecting the Horley area, where the airport is situated. SES Water, the local utility provider, stated that a power outage initially shut down the Bough Beech Water Treatment Works. While power was later restored, the company reported that 'a number of complications' prevented water from flowing normally. Problems were first noted at 06:00 on July 26. It took nearly eight hours for the water treatment plant to resume operations. SES Water cautioned that a full restoration of normal water supply could still require additional time.

Airport Context and Passenger Impact

Gatwick Airport serves as London's second busiest air gateway and ranks as the world's second busiest single-runway airport. The facility handled over 42 million passengers in the preceding year, operating near its maximum capacity. The water supply failure on a peak travel day therefore affected a significant volume of travellers. SES Water issued a statement apologising for the inconvenience caused. They also thanked customers and airport partners for their continued patience during the disruption. This event highlights the critical reliance of large transport hubs on robust utility infrastructure.

Implications for Airport Resilience and Asia's Hubs

This incident at Gatwick underscores the importance of resilient infrastructure for major airports, particularly during high-demand periods. Such disruptions can significantly affect passenger flow and airport revenue. Gatwick plans to convert one of its taxiways into a fully operational second runway in the coming years, aiming to increase flight capacity. This expansion will necessitate even more robust utility systems. For Asian aviation hubs, which often manage high passenger volumes and rapid expansion, this event serves as a reminder. While many Asian airports feature modern infrastructure, maintaining consistent utility services, especially water and power, remains crucial. Operational continuity is paramount to uphold traveller confidence and prevent widespread delays, a lesson applicable globally.

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