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Vivid Seats Unveils Loyalty Scheme & Discounts for Live Events

Vivid Seats has detailed several initiatives designed to reduce costs for consumers purchasing live event tickets. These include promotional codes, a loyalty scheme, and targeted group discounts for various entertainment options.

By Daniel Cheong6 August 20262 min read
Photo: Brett Sayles / Pexels

Enhancing Affordability for Live Entertainment

Vivid Seats, a prominent platform for live event tickets, has introduced a range of programmes aimed at making entertainment more affordable for its customer base. These initiatives target the costs associated with attending sports fixtures, music concerts, and theatre productions.

The company's objective is to streamline ticket procurement and broaden access to live entertainment through both direct financial reductions and long-term loyalty incentives. This strategic approach demonstrates a commitment to value, ensuring diverse consumer segments can more readily participate in cultural and sporting events.

The programmes are designed to offer immediate savings while also building a framework for sustained customer benefits over time.

Promotional Codes and Loyalty Rewards Structure

Customers can utilise a specific $20 promotional code, VIVID20, when their purchases amount to $200 or more. This particular offer is available to both first-time and returning users, providing a direct reduction on various event tickets.

To successfully apply the code, users must meet the stipulated minimum spend, ensure the code has not expired, and confirm its applicability to their selected event and seating category. Furthermore, the Vivid Seats loyalty rewards programme allows patrons to earn a complimentary 11th ticket after completing 10 prior purchases.

The value of this free ticket is calculated based on the average price of the preceding 10 tickets, accumulating over time like a digital punch card. Periodic "Double Stamp" days also accelerate the earning of these rewards.

Targeted Discounts and Mobile Application Benefits

Specific demographic groups are eligible for additional savings through ID.me verification. Military personnel, veterans, first responders, medical providers, nurses, teachers, hospital employees, and students can all qualify for a 10% discount, with a maximum saving of $30 per transaction.

Accessing this benefit requires creating an ID.me account and completing the verification process to receive a unique promotional code for use at checkout. Beyond these targeted offers, the Vivid Seats mobile application provides exclusive, mobile-only promotional codes and deals.

Users are encouraged to enable push notifications within the app to receive timely alerts regarding flash sales and limited-time referral bonuses, ensuring they do not miss potential savings. The app also facilitates convenient management of upcoming event tickets and tracks progress towards the 11th free ticket.

Further Savings and Future Implications for Travellers

In addition to direct discounts, customers can accumulate reward credits through standard ticket purchases and participation in a Refer-a-Friend programme. By sharing a unique referral code, users earn credits that are applied to their account balance once their referred friends complete their initial purchase.

Account holders also receive annual birthday rewards, surprise seat upgrades, and invitations to VIP events, enhancing their overall customer value. For travellers and local residents seeking budget-friendly options, the platform offers an "Under $100" filter.

This tool allows users to browse events within specific price constraints, including options for tickets under $25 or $200, simplifying the search for affordable activities. These comprehensive initiatives collectively demonstrate Vivid Seats' focus on customer value and accessibility.

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